Mission Statement
Our business is to provide donor-centered, comprehensive
fund-raising services. We achieve this by communicating our
clients' values and mission to their family base, making each
individual contacted on behalf of our clients feel good about
the experience. We are committed to building lasting and supportive
relationships for and with select not-for-profit organizations
whose work, we believe, supports the common good. Clear, compelling
values - integrity, quality, taste and stewardship - guide our
counsel and conduct. We observe all appropriate laws, ethical
standards and codes of professional conduct.
The
IDC Story
Although the core values that guide IDC have changed little
in the three decades since our founding-in the application of
technology, the design of communications strategies and the
delivery of service to our clients - IDC has become known as
a leader in fund-raising innovation.
IDC began
as a major-gift consulting firm. The techniques of cultivating
major gift prospects with a focus on the individual, not the
process - continue to guide our work today. As our Founder,
William Freyd, put it - "We do what's right, not what's
easy." Similarly, IDC's core values of integrity, quality,
taste and stewardship remain the benchmarks of our service delivery.
IDC gained
national recognition for innovation in 1977 when Yale University
called our founder to ask for help with its capital campaign.
IDC developed the first personalized methodology for the public/community
phase of a capital campaign. We combined the use of letters
and phone calls to simulate the steps and relationships used
in major gift cultivation and solicitation. It was the beginning
of IDC's trademarked PHONE/MAIL® telecommunications program.
Today, IDC partners with many universities to maximize their
student calling programs.
To also
enable other organizations without ready access to a cadre of
callers to benefit from the PHONE/MAIL® telecommunications
program, IDC's Chair Emeritus, Diane Carlson, created an offsite
option - The IDC Phone Centre. Our initial client was the New
York City Public Library. Today, the firm's Phone Center raises
tens of millions annually for scores of clients.
Other innovations
followed as the firm applied the PHONE/MAIL® program to
help community hospitals, cancer centers, independent schools,
military academies, zoos and aquariums, performing arts organizations,
museums, libraries, public broadcasting stations, and others.
To serve the firm's faith-based clients, IDC created a team
of self-selected communicators sensitive to these client's unique
vocabulary and needs.
At the
same time, IDC expanded its original PHONE/MAIL® methodology
to ensure our clients would have the appropriate communication
strategy - matching soliciting strategy with each prospect's
potential - maximizing the potential of each of our client's
prospect segments.
IDC has
pioneered the application of new technology in our communications
with prospects. The Association of Fund-Raising Professionals
(AFP) recognized the firm's Virtual VolunteerSM for exemplary
use of the Internet and e-mail communication. IDC developed
the first web-based training program for student callers. We
created a web-based prospect management system to give manual
calling programs the reporting and evaluation benefits of an
automated system. IDC created the first pledge fulfillment program
that accommodates multi-payment, multi-year pledges. Personalized
caller identification is another innovation, with calls from
the IDC Centre carrying each client's unique Caller ID.
These innovations
in technique, strategy and service support a central philosophy
- honor and respect the individual prospect. Ensure that each
prospect - pledge or not - feels good about the solicitation
experience. Realize people give generously when they are educated
about an organization's need and have the opportunity to carefully
consider their giving.
Organizations
partner with IDC when they, too, believe their donors deserve
the best.
WHO
WE ARE
L.
Gregg Carlson, Chairman & CEO
As Chairman & CEO of IDC, Gregg Carlson draws from more
than two decades of fund-raising experience. Believing technology
should only enhance the personalization of the message; Gregg
ensures the donor is prioritized over the process in all that
IDC offers.
"Having
started my career applying the art of major gift face to face
solicitation, I believe stewardship to the donor comes first.
That's why every step of the IDC process is fine-tuned to assure
we deliver each aspect of our service in good taste."
Bradley
S. Carlson, President
As President of IDC, Brad Carlson's primary responsibilities
pertain to overview of all internal operations of the company,
including service delivery of programs through design, communication
and evaluation.
"As
a graduate of the United States Naval Academy and then an officer,
I came to understand the importance of approaching each opportunity
with integrity. In my 10+ years at IDC, my position has come
from leading a team utterly dedicated to delivering the very
best in quality service."
Sharon
Carlson, Vice President of Finance and Administration
As Vice President of Finance and Administration, Sharon Carlson
draws upon over a decades worth of experience in fund raising,
development, planned giving, and special events coordination.
Within IDC, Sharon oversees Human Resources, Accounting, and
Administration.
Bruce
Wenger, Vice President of Client Services and Senior Consultant
As Vice President of Client Services and Senior Consultant,
Bruce Wenger applies his nearly 15 years of experience at IDC
to anticipate and meet a client's particular needs. In his tenure
with IDC, Bruce has partnered with hundreds of clients to help
them realize their development goals. Through careful analysis
and personal communication, Bruce works with clients to devise
a fund-raising program that will best suit their organization.
Clark
Gafke, Vice President of Client Services and Senior Consultant
Clark Gafke joined IDC as an on-site TeleMaxSM program director
in 1992. Since that time, Clark has helped colleges, universities,
and independent schools raise money for their annual and capital
needs through both on-site and off-site PHONE/MAIL® programs.
Clark is past president of the NSFRE/AFP Las Vegas Chapter and
has served as chair of the chapter's education committee and
every member campaign.
Thomas
Kovach, Vice President of Client Services and Senior Consultant
As a member of the IDC family for over a decade, Tom Kovach
has contributed his skills and talents in several capacities.
Beginning as an on-site TeleMaxSM program director, Tom went
on to serve more than 100 clients as an Account Executive and
Senior Account Executive before being named a Vice President
of Client Services and Senior Consultant. Tom is an active member
of AHP and often represents IDC in the healthcare field.
Brad
Stith, Vice President of Client Services
Brad Stith
joined IDC in May of 2007. Brad has extensive fundraising experience,
most recently as a Vice President of Ketchum - one of the leading
major gift counsel firms in the country. Further, Brad was Executive
Director for the Nevada Ballet Theatre as well as Interim President
of St. Rose Dominican Health Foundation. Brad actively volunteers
with Safe Nest here in the local Las Vegas Valley.
William
Freyd, Founder
As Founder of IDC, Bill Freyd revolutionized fund raising by
pioneering the innovative PHONE/MAIL®
Telecommunications Program. With more than 40 years of fund-raising
experience, Bill is committed to helping clients achieve their
goals. Bill has served on the boards of top fund-raising organizations
nationwide and has been recognized with numerous awards for
his accomplishments and contributions.
Diane
M. Carlson, Chair Emeritus
As Chair Emeritus of IDC, Diane Carlson has a history in the
fund-raising arena that spans more than three decades. Diane
served as the first female volunteer chair of the American Association
of Fund Raising Counsel (AAFRC) - now known as the Giving Institute.