Mission Statement
Our business is to provide donor-centered, comprehensive fund-raising services. We achieve this by communicating our clients' values and mission to their family base, making each individual contacted on behalf of our clients feel good about the experience. We are committed to building lasting and supportive relationships for and with select not-for-profit organizations whose work, we believe, supports the common good. Clear, compelling values - integrity, quality, taste and stewardship - guide our counsel and conduct. We observe all appropriate laws, ethical standards and codes of professional conduct.

The IDC Story
Although the core values that guide IDC have changed little in the more than 35 years since our founding-in the application of technology, the design of communications strategies and the delivery of service to our clients - IDC has become known as a leader in fund-raising innovation.

IDC began as a major-gift consulting firm. The techniques of cultivating major gift prospects with a focus on the individual, not the process - continue to guide our work today. As our founder put it - "We do what's right, not what's easy." Similarly, IDC's core values of integrity, quality, taste and stewardship remain the benchmarks of our service delivery.

IDC gained national recognition for innovation in 1977 when Yale University called to ask for help with its capital campaign. IDC developed the first personalized methodology for the public/community phase of a capital campaign. We combined the use of letters and phone calls to simulate the steps and relationships used in major gift cultivation and solicitation. It was the beginning of IDC's trademarked PHONE/MAIL® telecommunications program. Today, IDC partners with many universities to maximize their student calling programs.

To also enable other organizations without ready access to a cadre of callers to benefit from the PHONE/MAIL® telecommunications program, IDC created an offsite option - The IDC Phone Centre. Our initial client was the New York City Public Library. Today, the firm's Phone Center raises tens of millions annually for scores of clients.

Other innovations followed as the firm applied the PHONE/MAIL® program to help community hospitals, cancer centers, independent schools, military academies, zoos and aquariums, performing arts organizations, museums, libraries, public broadcasting stations, and others. To serve the firm's faith-based clients, IDC created a team of self-selected communicators sensitive to these client's unique vocabulary and needs.

At the same time, IDC expanded its original PHONE/MAIL® methodology to ensure our clients would have the appropriate communication strategy - matching soliciting strategy with each prospect's potential - maximizing the potential of each of our client's prospect segments.

IDC has pioneered the application of new technology in our communications with prospects. The Association of Fund-Raising Professionals (AFP) recognized the firm's Virtual VolunteerSM for exemplary use of the Internet and e-mail communication. IDC developed the first web-based training program for student callers. We created a web-based prospect management system to give manual calling programs the reporting and evaluation benefits of an automated system. IDC created the first pledge fulfillment program that accommodates multi-payment, multi-year pledges. Personalized caller identification is another innovation, with calls from the IDC Centre carrying each client's unique Caller ID.

These innovations in technique, strategy and service support a central philosophy - honor and respect the individual prospect. Ensure that each prospect - pledge or not - feels good about the solicitation experience. Realize people give generously when they are educated about an organization's need and have the opportunity to carefully consider their giving.

Organizations partner with IDC when they, too, believe their donors deserve the best.

WHO WE ARE

L. Gregg Carlson, Chairman & CEO
As Chairman & CEO of IDC, Gregg Carlson draws from more than two decades of fund-raising experience. Believing technology should only enhance the personalization of the message; Gregg ensures the donor is prioritized over the process in all that IDC offers.

"Having started my career applying the art of major gift face to face solicitation, I believe stewardship to the donor comes first. That's why every step of the IDC process is fine-tuned to assure we deliver each aspect of our service in good taste."

Bradley S. Carlson, President
As President of IDC, Brad Carlson's primary responsibilities pertain to overview of all internal operations of the company, including service delivery of programs through design, communication and evaluation.

"As a graduate of the United States Naval Academy and then an officer, I came to understand the importance of approaching each opportunity with integrity. In my nearly 15 years at IDC, my position has come from leading a team utterly dedicated to delivering the very best in quality service."

Meg Delor, Senior Vice President of Client Services
As Senior Vice President of Client Services Meg is responsible for delivering quality service that maximizes our clients' fundraising potential. She joined IDC after working in fundraising leadership positions at St. Johns Health System in Michigan, Wayne State University and the Detroit Symphony. Her areas of expertise include phone program management, direct mail strategy, e-solicitation, face-to-face solicitation, donor relations and stewardship activities. Meg has a Bachelor of Science Degree from Central Michigan University and is a member Association of Fund Raising Professionals.

Colin Ware, CFRE, Vice President of Marketing and Sales
As Vice President of Marketing and Sales at IDC, Colin is responsible for all external relations for the firm. He joined the firm after working for three years as a Senior Consultant for The Collins Group, the largest fundraising consulting firm in the Pacific Northwest. Prior to that, he was Director of Development at the Culinary Institute of America, Director of Marketing at the Denver Center Theatre Company, and Audience Development Manager at the San Francisco Symphony. Colin holds an MBA from UCLA's Anderson Graduate School of Management and is a past board member and officer of Willamette Valley Development Officers.

Bruce Wenger, Vice President of Client Services and Senior Consultant
As Vice President of Client Services and Senior Consultant, Bruce Wenger applies his 20 years of experience at IDC to anticipate and meet a client's particular needs. In his tenure with IDC, Bruce has partnered with hundreds of clients to help them realize their development goals. Through careful analysis and personal communication, Bruce works with clients to devise a fund-raising program that will best suit their organization.

Thomas Kovach, Vice President of Client Services and Senior Consultant
As a member of the IDC family for more than 18 years, Tom Kovach has contributed his skills and talents in several capacities. Beginning as an on-site TeleMaxSM program director, Tom went on to serve more than 100 clients as an Account Executive and Senior Account Executive before being named a Vice President of Client Services and Senior Consultant. Tom is an active member of AHP and often represents IDC in the healthcare field.

Clark Gafke, Vice President of Client Services & Senior Consultant
Clark oversees IDC on-campus Telemax services. He joined IDC 18 years ago after graduating from the University of Missouri. Clark got his start in fundraising as a student caller on the IDC managed phone program at Missouri. He raised $374,000 during his college career. His experience includes caller and phone program management, evaluating phone room managers, and building strategic annual fund plans. Clark is a frequent speaker at CASE and AFP, a Past President of the AFP Las Vegas Chapter, and a former national delegate that served as Chair of the chapter’s Every Member Campaign.

Randee Dalzell, Vice President of New Product Development
As Vice President of Strategic Planning, Randee wears two hats. In addition to working on new business development, Randee has a leadership role overseeing the professionals that deliver IDC's programs. Ms. Dalzell has more than 20 years of fund-raising experience including ten years as Director of General Fund Development at Hoag Memorial Hospital Presbyterian in Newport Beach. While at Hoag, the Hospital increased net annual fund revenue from $600,000 to more than $3 million annually. She is a member of the Association of Fund-Raising Professionals and a past member of the Association for Healthcare Philanthropy.

Roger Gafke, Senior Consultant
With 40 years of experience in higher education, Roger is a transformational fundraiser providing program planning, training and evaluation services to IDC clients. At the Missouri School of Journalism he secured the first two endowed professorships at the University. In the 80s and 90s as Vice Chancellor for University Advancement, he doubled the annual donor and dollar count. He led the successful solicitation for what was in l989 the largest cash gift to the University - $9 million. His team bested that record in 2004 with the successful solicitation of a $31 million cash gift. Roger's work with IDC takes him across the country working with universities and colleges improving all aspects of their annual fundraising.