PHONE/MAIL® 101 is a limited enrollment, three-day director training workshop at Treasure Island for phone program managers. The program is designed to explore the complexities of managing a quality on-campus phone program.

Discussion topics include:

  • 16 essential elements in program design
  • 6 questions to answer before you set ask amounts
  • How to design the training agenda
  • How many callers you need and when
  • 7 characteristics of good callers
  • 5 numbers and 9 statistics to monitor, and much more!

To learn more about PHONE/MAIL® 101, simply click on the links below. Or contact Marilynn Gafke at mgafke@goidc.com

Overview
Itinerary
Testimonials
Registration Form

You may also Register Online